Types of Communication
Introduction
Introduction
What is Interaction Selling? Why should it matter to you? Press play to listen to an overview
VERBAL COMMUNICATION
Verbal communication is any communication that uses words to share information with others. These words are spoken outloud, or inconjunction with written text.
- Connecting
- Conversational Cues
- Reinforcement
NON-VERBAL COMMUNICATION
Non-Verbal communication is any communication that does not make use of speach. Non-Verbal communication is constructed by the observer’s interpretation of the emotion being portrayed.
- Facial Expressions
- Body Language
- Reinforcement