Non-Verbal Communication

Facial Expressions

Visual micro-expressions  universally interpreted as the same emotion.

Are there universal expressions of emotion? - Sophie Zadeh

The 40 or so muscles in the human face can be activated in different combinations to create thousands of expressions. But do these expressions look the same and communicate the same meaning around the world regardless of culture? Is one person’s smile another’s grimace? Sophie Zadeh investigates. 

Research by Dr. Paul Ekman indicates there is a handful of universal facial expressions that cross cultural divides. Even blind people make the same faces to express the same universal emotions.

A few examples are:

HAPPINESS

A genuinely expressed happy face includesa wide smile with an open mouth;you should see teeth. “Crow’s feet” around the eyes (wrinkles around the eyes) and raised cheeks.

SURPRIZED

A look of surprise is easily identified by its widened eyes and open mouth. The eyebrows are often curved into an arch.

ANGER

An angry face displays eyebrows poinrted down and together, the eyes glare, and there is a narrowing of the lip corners. 

CONFUSION

Confusion expression is often determined by the nose and forehead scrunched up, sometimes with one eyebrow raised higher than the other.

Try mimicking the facial expressions displayed above. Did the facial expression change the way you suddenly feel?

BODY LANGUAGE

A powerful form of nonverbal communication that you express and interpret without thinking twice

Body Language -GCFLearn.org

In this video, you’ll learn more about the power of body language and its effect on relationships and communication. 

n even more.

Body language refers to the nonverbal signals used in communication to express emotion. It is suggested 60% of all communication is through body language.

A few examples are:

MICRO EXPRESSIONS OF THE FACE

Happy Employee

HAND GESTURES

SHOULDERS / TORSO

Non-Verbal Communication

FOOT STANCE / DISTANCE

Try mimicking the body language displayed above. Did the body language change the way you suddenly feel?

NON-VERBAL COMMUNICATION RECAP

FACIAL EXPRESSIONS

Facial expressions can display personal emotions and indicate an individual’s intentions within a social situation.

They are extremely important to the social interaction of individuals, and an indication of emotional expression

Background scenes in which faces are recieved provide important contextual information for facial expression interpretation and emotions.

Keep an open mind. “You can’t judge a book by its cover” 

Be self aware of the facial expressions you are portraying. Facial expressions can influence the tone of the interaction.

BODY LANGUAGE

  • Body language is said to make up 60% of all communication.
  • Negative body language signals can make or break sales and or ruin connections.

 

”Actions speak louder than words”

VERBAL
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